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FREQUENTLY ASKED QUESTIONS

(FAQs)

FREQUENTLY ASKED QUESTIONS (FAQs)

To order your favorite article,

                1.       First of all select your desired article then select your size and quantity and Add to Cart  the article .

                2.       Then Enter all the required shipping and billing information.

                3.       And  Proceed to checkout.

         4.    After check out, you will receive a confirmation call from our customer care representative to confirm your billing information and order.

Sajni.pk has provided a size chart for our customers, through this chart you can customized your order.

The colors of shown products on website can be slightly changed than the actual product.

For Now SAJNI.PK is only offering the Cash on Delivery Service on all our orders nationwide.

Yes, Sajni ensures the privacy of our customers’ private information and we don’t sell our customers personal details to the third party. We have contracts with our partners to make sure the privacy of our customer’s personal data.

Sajni is providing shipping all over the Pakistan in just 200 PKR delivery Charges.

Sajni. Pk will send our customers promotional messages to the register customers only.

Unfortunately, Sajni.pk is not providing exchange services because of different brands policy until unless the product is defected. 

You can register your complaint on 0309 2222731 or send us the images of defected articles on @info@sajni.pk within 24 hours. Our customer care team will be help you out accordingly.

All the products have their Codes and also Sajni.pk provides the separate category on the website for all the designers. So, you can enter the code in the search bar and find the related product. 

Team SAJNI will call for confirmation of the order to you. And also you get tracking order no. and other details via Email as well.

Sajni.pk delivers all the orders within 10 to 15 days. It all depends on the designers how much they take time to make the dress.

In case of missing the delivery of your order, the courier company hold your order for 72 hours and contact you again.

Yes, you can make changings in your order within the 24 hours of the order been processed and after that you cannot make any change.